UI/UX for Admin Portal
Main contact
Portals
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San Francisco, California, United States
Project scope
Categories
Data visualization UI design UX design Operations Software developmentSkills
database queries customer support user experience (ux) research dashboardKaboo is a product aimed at making it easier to send and receive physical mail, especially for internationally located folks, but with a modern twist. Users can send cards without ever having to go to go to the post office, and have intl mail be received at a fraction of the cost and within 3-4 business days. In addition, their cards are also digitally preserved in the app to grow their relationship with their recipients. This is possible through an array of card designs, both user generated and created/procured by team Kaboo + Kaboo's printer partners around the world who enable localized last-mile delivery of these cards by reprinting and mailing it using local mail.
This project is about the admin FE experience. An admin is Kaboo will either be a Kaboo staff person who works in a vendor and customer support capacity. The admin portal would need the accomplish the following
a. Enable the admin to add/remove/archive card designs
b. Set up a printing partner, and also add/remove/archive printing partners
c. Ability to track the status of a card based on their card ID or information provided by the customer - eg: is the card with printer, is the card stuck?
d. have an Admin dashboard to track key metrics or alerts
Note -- this is different from a customer settings page. The completion of the project will enable Kaboo's CEO to provide designs to the dev team on the best experience to ensure seamless customer support to printing partners, and Kaboo customers.
- Research admin/support portals within commonly used apps
- Create a potential user flow for admin
- Ability to bridge database queries to a seamless FE experience
- Dashboard visuals that drive a user to action
As the CEO/Founder of Kaboo, and an experienced product management leader, I will be able to provide 1:1 guidance to the learners through this process.
Their work will have an immediate impact on the product design and development; and they are welcome to share their experience on their portfolio (with any confidential information redacted)
Supported causes
The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.
About the company
Kaboo officially launched its beta product to the public in Winter 2023. We are family-friendly app that makes it easy for kids to communicate with their loved ones. Leveraging the superpowers of both digital and physical communications tools, Kaboo is on a mission to transform the way families connect and keep in touch, no matter where they are in the world.
Main contact
Portals
-
San Francisco, California, United States